The authority provides direct channels of communication with the public to receive their complaints
about corruption and dishonesty, and to take the necessary practical measures to verify such complaints,
in coordination with the concerned authorities in the country.
The authority receives complaints related to the entities subject to its control, which are:
Ministries, government agencies, agencies and companies affiliated with any of them.
Public bodies, institutions, agencies and companies affiliated with any of them.
Private associations and institutions, and other entities that engage in activities of
The Authority does not consider the following complaints:
Complaints related to the acts stipulated in Article (3) of the Code of Criminal Procedure
Complaints brought before the judiciary or the Public Prosecution, or what a judicial ruling
has been issued in respect of.
Complaints related to grievances against administrative decisions.
Complaints that do not include specific facts that enable the Authority to verify what is
stated in them.
The personal data of the complainant will be requested for the internal use of the authority,
knowing that this data will be treated with strict confidentiality for the purposes of examining
and verifying the complaint, and will not be shared with the complained against without the
complainant’s permission to do so.
The authority can communicate with the complainant through the aforementioned data for the
purpose of verifying the complaint or requesting additional information